Rock-Solid
Our rock-solid networks are a product of our team, a team where every member contributes something special. Serve IT’s growing list of successfully installed and managed WiFi networks can only be achieved with a team committed to superior workmanship – to the core. At the heart of our solutions, behind the tech, is a team whose philosophy is continuous improvement across all aspects of our work.
Nothing Less
When it comes to configuration, equipment and tools, we’ve, through experience and innovation, found and trusted only the best. Our quality focus on every level translates into direct value for our clients.
Done Right
Our Once-And-For-All Installation Approach (OIA) means we do it right the first time. Nothing is left to chance; every network detail is tested, verified, and checked before going into production. Our installation goal: Never return to a site because of a fault that should have been picked up on installation. We only want to return for future upgrades as and when needed to ensure top performance year after year.
Our Clients
We’re in it for the long game, building long-term, value-based relationships with our clients. If you’re looking for someone to slap up a quick solution with low-quality equipment and promised top speeds, it’s not us. Our clients want the best. That means speed, stability, and security. Our purpose-designed solutions are end-to-end, from the Internet edge in the data centre all the way to the customer WiFi connection. We ensure and maintain optimum performance at every point. This allows our clients to have a solution that will enable them to operate effectively, week in and week out.
Consistency is Key
Whether it be network speed, stability, support turnaround times, or simply on-time invoicing, these must be delivered consistently. How frustrating is it for business owners when they constantly need to jump in and sort things out themselves due to service delivery inconsistencies?
We believe in delivering consistent quality WiFi network services. We monitor our networks 24 hours a day using two independent network monitoring systems that provide us with key performance metrics, historical statistics and instant notifications in case of network issues.